What is a Key Differentiator of Conversational Artificial Intelligence AI? Understanding the Advantages Effy
What is conversational AI? How does it work? A virtual agent can decipher and respond in different languages, removing the language barrier from your customer journey and expanding your potential demographics without a translator or international support teams. Virtual agents also are more efficient, cost-effective, and can be used in a multi-channel approach with a variety of platforms. At the end of the aforementioned step, you will have enough data on what are the common questions posed by your customers...